HiFrex Privacy Policy
hifrex.co and its affiliates (hereinafter, “HiFrex”, ”the Company”, ”we”, ”us” or ”our”) are committed to protecting and respecting your privacy.
Our collection, processing and utilization of your Personal Information are regulated by this Privacy Policy (along with our Terms and Conditions).
”Personal Information” is information that identifies you personally or by which your identity can reasonably be ascertained. This may be inclusive of your name, mobile number, address, email address, and other relevant contact details.
We do not partake in the collection of any personally identifiable information from children under the age of 18. If you believe that a child under the age of 18 has provided us with personally identifiable information, please contact us directly in the first instance.
This Privacy Policy is written to keep you informed of:
The processing and utilization of Personal Information which we may collect about you;
Our use of information regarding IP Addresses and our use of cookies;
The way your Personal Information may be disclosed to third parties;
Your right to access, correct, update and delete your Personal Information; and
The security measures we have in place to prevent the loss, misuse or alteration of Personal Information under our control.
Collection and Use of Personal Information
Your Personal Information may be collected if you utilize this site located at hifrex.co by opening an Account or performing any sort of Transactions. We may also collect Personal Information about you from conversations between us and you (or your representatives) and from publicly available registers.
We are required to collect some of the Personal Information to meet our legal and regulatory obligations (such as the information required to verify your identity). Otherwise, the Personal Information we collect is required in order for us to provide our services efficiently and effectively.
We are committed to protecting the privacy, confidentiality and security of personal information we hold by complying with the data protection and privacy laws of the Company’s state of registration.
The types of Personal Information which we collect may be inclusive of: your name; your identification documents; your address; your mobile number; your email address; your date of birth; as well as information about your transactions on our website.
We may use your Personal Information for the following purposes:
To allow you to open and operate an Account on our website;
To enable you to complete Transactions on our website;
To correspond with you in relation to your Account and your Transactions;
To analyze usage of the services we provide;
As required for legal and regulatory purposes, including for dispute resolution purposes;
To provide you with information about products, services and promotions that may be of interest to you, from ourselves and third parties; and
For market research (such as surveying our Users' needs and opinions on issues, such as our performance).
You should note that you are not obliged to present your Personal Information to the Company, but if you choose not to do so, we may not be able to provide our services, or your access to our services may be limited.
In relation to the activities stated in this Privacy Policy, we may conduct profiling based on your interactions with and content that you provide to our service, and/or information obtained from external services. Our service may limit or suspend access in certain situations where the system automatically detects activities that are believed to have jeopardized the safety of our service, users, or third parties. We process this information given our legitimate interests in protecting our service and brand; preventing, detecting and investigating fraud, criminal activity or other misuses of the services; optimizing the products and services offered and/or complying with applicable laws.
IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and security screening for users who use VPN services, TOR, or any other similar service. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
Disclosure of Personal Information
We use the Personal Information for the purposes indicated at the time you provide us with such information, and/or otherwise for the purposes set out in this Privacy Policy and/or as otherwise permitted by law.
We may provide access to the Personal Information that you provide to us to our affiliates, agents, representatives, service providers and contractors for these purposes:
We may share Users' Personal Information with financial institutions or insurance companies as required for the purposes of the Company's dealings with those institutions, and with other companies in the case of a merger, divestiture, or other corporate reorganization.
We may share Users' Personal Information for any financial dispute resolution scheme to which the Company subscribes, and other law enforcement bodies, regulatory agencies, courts, arbitration bodies and dispute resolution schemes, as may be required by law.
We may share your Personal Information with your nominated advisers if you request it in writing.
It will be part of our responsibilities to require any third party which receives or has access to your Personal Information to protect such Personal Information and to use it only to implement the services they are performing for you or for us, unless otherwise required or permitted by law. Your personal information will be kept secured except under circumstances where disclosure of your Personal Information is required by law or requested by you.
We will ensure that any such third party is aware of our obligations under this Privacy Policy and we will take reasonable steps to ensure that contracts we enter with such third parties bind them to terms no less protective of any Personal Information disclosed to them than the obligations we undertake to you under this Privacy Policy or which are imposed on us under applicable data protection laws.
Access and Changing of Personal Information
You are entitled to access, review, and make changes to your Personal Information stored in the system’s database. It is your responsibility to keep your personal information up to date. You may also request to delete your Personal Information, your Account details or your Transaction details by sending an official email to us.
The Company will act on your request only when it is not inconsistent with its legal and regulatory obligations and compliance procedures. Upon your written request, we will disclose the extent to which your personal information is being used. Depending on the nature of your request, there may be a minimal charge required for accessing your Personal Information.
Security
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorized access, modification or disclosure, including implementing appropriate security measures. The security measures in place will, from time to time, be reviewed in line with legal and technical developments. However, we give no guarantee that such misuse, loss, unauthorized access, modification or disclosure will not arise.
Trade At Your Own Risk
Financial trading in general contains risk and may result in considerable loss. This site only discloses information meant to be taken as personal ideas and opinions. Any strategies, ideas, options, or details provided are not professional and should not be taken as recommendations in any capacity. The presented strategies are expressions of personal thoughts and opinions and should not be considered as financial advice or recommendations.
The Company assumes no responsibility or liability for any loss, damage, errors, or omissions that may arise from the use of the information provided. Trade at your own risk.
No Involvement of Investment Recommendations or Professional Advice
All information presented on this website is solely for individual opinions and ideas and should not be regarded as professional advice of any sort. They should not be interpreted as an invitation to any investment or trade.
Retention of Personal Information
We will hold your Personal Information only for as long as it is necessary for us to do so, having regard to the purposes described in this Privacy Policy and our own legal and regulatory requirements. In general, Personal Information relating to your Account for at least a period of five years after your Account is closed. Similarly, we usually retain information about Transactions on your Account for a period of five years from the date of the Transaction. Personal Information that is collected for other purposes will be discarded in accordance with our policies in place from time to time.
In case your account is related to fraudulent activities or legal violations, we are authorized to submit your Personal Information to the victim, the involved parties, and the relevant law enforcement bodies.
Links
There may be links from our website to other sites and resources provided by third parties. This Privacy Policy applies only to our website, and any correspondence you have with us via our website. Accessing those third party sites or sources requires you to leave our website. We do not control those third party sites or any of the content contained therein and you agree that we are in no way responsible or liable for any of those third party sites, including, without limitation, their content, policies, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. You are highly encouraged to review all policies, rules, terms and regulations, including the privacy policies, of each site that you visit.
Amendments
Our policies, content, information, promotions, disclosures, disclaimers, and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of the Company. If by any chance that this Privacy Policy has been amended, we will post the newly amended Privacy Policy on this site.
Contact Us
Please contact us directly if you have any questions, comments, or concerns regarding our Privacy Policy and/or practices as it or they relate to the Platform. If you have a complaint about how your Personal Information has been used, please contact us at [email protected] for further assistance.